Offshore Build &  Support Services

Digital Health Partners provides highly experienced Epic and Cerner build, optimization and configuration analysts through our Dubai and India delivery hubs —offering health systems a cost-efficient, high-quality alternative to traditional staffing models.

Savings with our existing clients have ranged from 30-60% including saving one Health System over $2m.

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Epic Build & Configuration – Global Delivery - Dubai or the United Kingdom

Our Epic-certified and US-experienced analysts operate in a secure Epic safe-zone, allowing them to access Epic Userweb and Hyperspace.

Every analyst brings 5+ years supporting Epic sites across the United States, with real-world experience across all Epic modules.

They work as an integrated extension of your team, supporting build, enhancement, ticket queues, testing cycles, and optimization work.

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Our Epic Global Delivery Model Offers:

• Cost-efficient resourcing — meaningful savings vs. onshore contractors without compromising quality.‍
• Experienced analysts only — every analyst has a minimum of five years supporting US Epic customers.
• US time zone alignment — teams work full US day shifts for seamless collaboration.
• ‍Predictable delivery — structured onboarding, light governance, and transparent KPIs.
• Scalable support — one analyst or an entire team across multiple Epic modules.
• ‍Purple teamingHybrid options — combine US-based team members with Dubai delivery for a balanced model.

As programs scale and budgets tighten, organizations are turning to trusted delivery partners who can provide proven teams, predictable outcomes, and true cost efficiency. DHP’s Dubai Epic team delivers exactly that — ready to plug into your program and accelerate delivery from day one.

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Cerner Legacy System Support – India & Dubai Delivery Centers

As health systems transition away from Cerner towards Epic or other EHR platforms, maintaining legacy system stability becomes critical — but the cost of onshore support often outweighs the operational need.

DHP offers a structured, reliable, and cost-efficient Cerner Legacy Support service delivered from India or Dubai, ensuring you maintain operational continuity while freeing up budget, leadership time, and internal resources.

Our Cerner teams bring deep experience across all Cerner modules and all major ancillary workflows. They are accustomed to US hospital environments, ticketing queues, change control processes, and high-volume production support.

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Our Cerner Legacy Support Model Includes:

• Stabilization & steady-state support for production environments
• Break/fix and enhancement work, including regression testing and release cycles
• ‍Interface monitoring & troubleshooting
• Decommissioning support during migration
• Business continuity coverage — including nights, weekends, and 24/7 options
• Flexible team size — from a single analyst to full application teams
• Unmatched cost savings with predictable monthly pricing

Legacy support should not consume premium budget. With DHP’s India and Dubai delivery centers, health systems get dependable support from experienced Cerner consultants — enabling project teams to focus fully on transformation and go-live readiness.

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A Single Global Partner for Epic & Cerner

Across both Epic and Cerner workstreams, DHP offers health systems a modern approach to talent: global delivery, predictable quality, and meaningful cost reduction.

Whether you need Epic build capacity tomorrow or a long-term Cerner legacy team during an EHR transition, DHP provides the experience, governance, and scalability to support you at every stage.

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